Frequently Asked Questions (FAQ)

Do i need to make reservation?
Yes, Prior reservation is required. We encourage you to book with us as soon as you have pixed your holiday plans. our services includes online tour booking in order to make it easier For you to pixed your holiday planS. If you plan ahead before you go for your holiday, then you don't need to worry about any missed ANY MISSED bookings or  break up your holiday schedule. Release your worry and focus only on enjoying your holiday ! LET US TAKE CARE OF EVERYTHING ELSE.

How to book your tour (s) ?

Booking our tour (s) is easy, fast and secure.
1. Simply click over the 'booking' icon at the sidebar of this   homepage.
2. Send us your e-mail including.
a. your preferred date to join the tour.
b. The number of people who will join the tour.
c. your hotel name and your booked name at that hotel.
3. Check your e-mail in-box, look for our confirmation e-mail and follow  the instructions in the e-mail

Are you bike tours safe?
Yes,our BIKE tour are PERFECTLY safe. SAFETY is of paramount importance to us. All our mountain bikes are new and well maintained and come with full suspension and front and rear disc brakes. Our guides have unmatched knowledge of all the roads and trails in Bali and will take you on some of the best downhill routes that Bali has to offer.o offer.

What happens when it rains?
Because Bali is an amazing island to experience no matter what the weather conditions are like, we offer our tours rain and shine.

Do you also accept credit cards Payment?

We are *a* small company. For all our tours paid for in Bali we accept cash IDR (Rupiah), $ (American Dollar), Euro. Payment can be made directly to your guide after the trip.
We Also accept Major Credit Cards, please visit to our main site www.balihaitour.com (Master Cards, Visa, American Express) via PayPal internet payment gateway through our website payment portal. From our Excursions page and click 'Add to Cart' button. Soon you will be at our shopping cart page where you can re-check your purchase or even add another tour into cart, and if you find it all appropriate, you can press the yellow 'Check Out' button. You will then be brought to PayPal check out page where you can type your credit card information. When you finish, click the 'Review and Continue' button located at the bottom of the page.

What is your cancellation policy?

We request your cooperation to inform us in advance by email if you have to cancel your tour with us. If you need to cancel the tour on the day, please call Agus DIRECTLY on +62 (0)87862331333 (Agus)
+62835739303982 ( SMS and Call )

Still have other questions? please contact us. balicountryside@gmail.com